Essential Tips for VRBO Hosts: Mastering Your Vacation Rental

Ready to become a rockstar vacation rental host?

Whether you’re just starting out or looking to level up your VRBO game, crafting the perfect listing is the key to attracting guests and boosting bookings. With a little know-how and the right tools, you’ll be well on your way to running a successful vacation rental.

Let’s dive into the tips that’ll have guests hitting “book now” in no time!

What Are the Best Practices for a Successful VRBO Listing?

Did you know VRBO has over 2 million properties listed in 190 countries worldwide? Creating a successful VRBO listing is crucial to attracting guests and boosting bookings. Here’s how you can do it:

1. Take High-Quality Photos

Photos are the first thing potential guests will see, so they must look professional and showcase your property well.

    • Step: Use natural light whenever possible and ensure the rooms are tidy and clutter-free.
    • Tip: If you can, hire a professional photographer to capture the space. Great photos make a big difference in booking success.
    • Tip: Include pictures of key features like the kitchen, bedrooms, bathrooms, outdoor spaces, and any unique amenities like a hot tub or pool.
Creating visually appealing images for your VRBO listing as a successful VRBO host key tips

2. Write a Clear and Honest Description

Guests want to know exactly what they’re booking. Be descriptive and accurate in your listing details.

  • Step: Highlight the main features of your property, including the number of bedrooms, bathrooms, and any special amenities.
  • Tip: Mention local attractions or activities to help potential guests see the area’s appeal.
  • Tip: Be clear about any house rules (e.g., pet policies or quiet hours) to avoid confusion later.

3. Set a Competitive Price

Pricing plays a huge role in attracting guests. Make sure your price is reasonable based on the market and the value you offer.

    • Step: Research similar listings in your area to see how much other hosts are charging.
    • Tip: Use VRBO’s pricing tools to help you stay competitive. Adjust prices based on demand, seasons, and special events in your area.
    • Tip: Offer discounts for longer stays or last-minute bookings to encourage reservations.

💡Shining the Spotlight

We have to shine the spotlight on OTA Sync’s Yield calendar. Not only does it help set dynamic pricing and monitor it, but it also automates your pricing on all booking platforms!

4. Respond Quickly to Inquiries

Fast communication is essential for turning inquiries into bookings.

    • Step: Set up notifications to ensure you never miss a message from potential guests.
    • Tip: Respond within a few hours, even if it’s just to acknowledge the inquiry and let them know you’ll provide more details soon.
    • Tip: Be friendly and professional in your messages, answering all questions thoroughly.

5. Offer Personal Touches

Providing a personalized experience can set your listing apart from others.

    • Step: Leave a welcome note for guests or provide a list of local recommendations like restaurants and attractions.
    • Tip: Offer extra amenities like a bottle of wine, snacks, or toiletries to make guests feel more at home.
    • Tip: Consider small touches like personalized welcome baskets or a guidebook of your area to add a unique experience.

How to Write an Effective Property Description?

An engaging, well-optimized description is one of the most powerful tools a rental host has. It not only boosts VRBO’s visibility but also helps deliver a memorable guest experience. Here’s how to write one that converts browsers into bookings:

1. Start With a Keyword-Rich Headline

Your headline should clearly state your short-term rental type, location, and a standout feature—like “Modern Downtown Loft with Skyline Views – Walk to Everything.” This helps grab attention and improve search rankings.

2. Lead With the Guest Experience

Open with a line that captures how staying at your property feels. Think beyond the space—what kind of guest experience are you offering? Example: “Enjoy morning coffee on your private deck before exploring the city’s hidden gems.”

3. Keep It Descriptive But Easy to Skim

Use short paragraphs or bullet points to list key features, such as the number of bedrooms, fast Wi-Fi, pet-friendly policies, or a fully stocked kitchen—things that matter to modern short-term rental guests.

4. Use relevant keywords naturally

Strategically place keywords like “beachfront cottage,” “family-friendly short-term rental,” or “luxury mountain retreat” throughout your description without sounding forced. This helps your listing stand out on both VRBO and Google.

5. Highlight what makes your property unique

Emphasize the details that set your place apart—whether that’s a rooftop lounge, a game room, or access to local attractions. As a rental host, showcasing your personality and your property’s character can make a big difference.

6. Write for your ideal guest

Tailor your message accordingly if you’re appealing to families, remote workers, or couples. A seasoned property manager knows to mention kid-friendly spaces, a dedicated workspace, or romantic ambiance, depending on the target audience.

7. End with a strong call to action

Encourage bookings with a closing line like “Book your perfect short-term rental getaway now!” A simple prompt nudges guests to take action while your listing is fresh in their mind.

What Unique Features Should You Highlight in Your Listing?

To stand out on your listing on VRBO, you need to show what makes your place special. Guests want more than a bed—they want a fun and easy guest experience.

Show off features like a hot tub, big backyard, or nice views. These help your vacation rental get noticed.

If your place is near the beach, hiking trails, or downtown, be sure to say that—it can boost your occupancy.

Little things like smart TVs, fast Wi-Fi, or a cozy fireplace also matter. They show good property management and make guests feel at home.

If your place is great for families, pets, or remote workers, say so. These details can help raise your occupancy rate.

Even small extras, like games or a coffee bar, can make your vacation rental host profile stand out.

How to Set Competitive Pricing for Your Vacation Rental?

Setting the right price is key for any vacation rental host who wants to get more bookings and better visibility on their listing on VRBO.

Good pricing means finding the balance between profit and high occupancy. As a smart property owner, you should check what similar rentals charge in your area.

Using tools or working with a property management service can help you adjust prices based on seasons, local events, and demand.

Keeping a flexible cancellation policy can also help boost your occupancy rate since many guests look for listings they can cancel easily if plans change. This is also a part of VRBO’s promotion to not only stay competitive to Airbnb and Booking, but also to follow customer demand.

Your rates should match the quality of your vacation rental and the kind of guest experience you offer—don’t price too low or too high without a reason.

When your pricing is fair and your home is well-managed, it shows you’re a professional vacation rental host ready to welcome happy guests.

How Can New Hosts Improve Their VRBO Listings?

If you’re a new host on VRBO, there are simple ways to make your listing better and get more bookings.

VRBO doesn’t always show your full listing right away in search, so make your title and first sentence count. That’s what guests see first when they scroll.

Update your calendar often and respond to messages quickly. These small steps show you’re a reliable host on VRBO and help improve your ranking.

What Are the VRBO Host Requirements?

To become a host on VRBO, you need to meet some basic rules to keep your listing active and guests happy.

Your property on VRBO must be clean, safe, and ready for guests. It should also have working amenities like running water, electricity, and heat or air conditioning.

VRBO doesn’t allow listings that break local laws, so check city or state rules before hosting. Some places need a license or tax registration.

A platform like VRBO also expects you to respond to guests quickly, keep your calendar up to date, and follow through on all bookings.

Meeting these rules helps you stay in good standing and build a strong reputation as a host on VRBO.

Key tips for creating a successful VRBO listing how to rank higher on VRBO

How to Use VRBO Tools to Boost Your Listing?

VRBO and Airbnb both offer tools that can help you make your listing stand out. One of the best ways to improve visibility is by using the property’s best features in your description and photos. Highlight amenities that guests want, like a hot tub, a pool, or a fully equipped kitchen.

You can also use the VRBO and Airbnb pricing tools to adjust rates based on demand and keep your listing competitive. Offering discounts for early bookings or longer stays can help attract more guests.

To make it easy for guests to book your property, turn on Instant Booking. This allows guests to confirm their stay right away without waiting for approval, leading to more bookings.

Another great tool is the VRBO Guest Reviews feature. Good reviews increase your chances of standing out, so always ask satisfied guests to leave feedback.

💡Shining the Spotlight

Sending automated emails has never been easier with OTA Sync’s Property Management System. Creating messages that send out on check-out date automatically, with personalized touches, can help with increasing good reviews.

How to Rank Higher on VRBO Search Results?

Ranking higher on VRBO search results starts with optimizing your rental property listing. The more complete and accurate your listing is, the more likely you are to show up higher in searches.

Focus on improving your property’s best features in the title and description. Be sure to include keywords that guests commonly search for, like “pet-friendly,” “oceanfront,” or “walking distance to downtown.” This helps your listing appear in more relevant searches.

Another way to improve your ranking is by getting more bookings on VRBO. Higher occupancy and positive reviews help your listing appear in more searches. Always respond quickly to inquiries and maintain an active presence on the platform.

Lastly, offering Instant Booking can increase your chances of getting more reservations. The quicker you confirm bookings, the better your chances of rising in the search results.

What Are the Steps to Become a VRBO Premier Host?

Becoming a VRBO Premier Host is a great way to build your reputation and attract more guests. This status helps you stand out and gain trust as a top-tier short-term rental host.

Focus on delivering an exceptional guest experience by maintaining your property well and offering excellent communication. Always keep your calendar up to date and ensure that your listing is clear, accurate, and attractive. 

Positive reviews are key. As a short-term rental host, ask guests for feedback and respond to reviews—especially the positive ones. A good reputation built on guest satisfaction will help you reach Premier Host status.

Lastly, to keep your status, consistently meet the VRBO performance requirements, such as a high response rate, on-time check-ins, and low cancellation rates.

How to Encourage Positive Reviews from Guests?

Encouraging positive reviews is essential for building credibility and attracting more bookings. As a vacation rental host, your reviews directly impact your success on platforms like VRBO.

Start by offering an excellent guest experience from the moment a guest books your property. Clear communication, a clean home, and thoughtful touches like welcome baskets or local guides can set the stage for a glowing review. Use host tools to streamline your communication, respond promptly, and keep guests informed.

After their stay, kindly ask your guests for a review. A personalized message thanking them for their visit and encouraging them to share their feedback can go a long way. In the vacation rental market, guests appreciate being reminded to leave reviews, especially when they’ve had a great time.

What to Do with Negative Reviews on Your Listing?

Negative reviews can be tough, but they’re a chance to improve as a vacation rental host. When responding, stay calm and professional—acknowledge concerns, apologize if needed, and explain how you’ll resolve the issue.

If the problem was related to clear house rules, kindly remind future guests of the guidelines. If property damage was mentioned, explain how you’re addressing the issue and maintaining the property.

Use feedback to make changes—whether it’s updating amenities or improving cleanliness. Regularly keep your property in top shape to avoid recurring complaints.

By handling negative reviews well, you show future guests that you care and are dedicated to providing a great stay.

5. How OTA Sync Can Help

OTA Sync is an all-in-one, cloud-based software solution for managing hotels and apartments. Because of cloud-based technology, costs are drastically reduced, daily tasks are automated, and the overall efficiency and revenues of the property are increased.

OTA Syncsoftware is suitable for medium and small hotels, boutique hotels, hostels, guesthouses, and apartments. The company has over 2.000 satisfied users in 17 countries around the world.

There are four complete solutions for managing hotels and apartments:

For a free trial, click here.

Keep Learning

  1. Channel Manager vs PMS – What’s the Difference?
  2. How To Reduce Hotel Operating Costs
  3. Virtual Credit Cards: Everything You Need To Know

OTA Sync is closing an International Seed round of €1.3M led by Presto Ventures

The trust of clients in 17 countries around the world has contributed to acquiring the confidence of investors. Focused on hotels, OTA Sync helps managers and employees manage the business from one place.

Djordje Jevtić CEO & Ilija Milović CTO

We are happy to announce the successful closure of an extended Seed round, raising €1.3 million in investment. This funding, led by Presto Ventures and joined by notable investors such as Katapult accelerator, TS Ventures Fund, DSI Group of Business Angels, Startup Wise Guys, and California Expert Fund DOJO, will propel OTA Sync’s mission to provide an all-in-one cloud-based Hotel & Property Management solution to hospitality businesses worldwide.

“We’re excited to welcome OTA Sync to Presto, as they complete our HORECA portfolio segment by adding their HO to our RECA. We believe the rapid post-covid surge of mass tourism creates an ideal setting for tools that significantly increase the productivity of the already scarce hospitality workforce. The synergy between Djordje and Ilija’s industry experience, coupled with the product’s maturity, positions them perfectly to capitalize on this vast opportunity. Personally, I can’t wait to see more hotels using OTA Sync during my travels.” says Milan Lupac, Partner at Presto Ventures

All-in-one technology

In recent years the hotel tech industry has been accelerating, so the choice of complex hotel systems or combinations of multiple management systems can be very frustrating and create various bottle-neck business points for hoteliers.

The simplicity and comprehensiveness of a single system reduces the time and effort required for training, decision-making, and adapting to one system, while helping employees increase productivity and accelerate revenue.

New Wave of the Smart Hospitality Market

Data shows that the global smart hospitality market was estimated at $13.67 billion in 2022 and is projected to grow at a staggering CAGR of 29.79% from 2022 to 2030. By 2030, global revenues are expected to reach $110.08 billion. The growing dominance of cloud solutions and the SaaS business model is driving this transformation. Cloud solutions are becoming essential for sensors and other devices increasingly used by hotels to enhance the guest experience.

The market potential is significant, and the dynamic market growth brings about higher guest demands and greater expectations for the hotel operators to meet. Furthermore, the increase in the number of tourists and accommodation capacities has led to greater interest in hotel tech solutions in this fast developing industry.

Expanding to New Markets

The funds raised in this investment round will be pivotal in driving OTA Sync’s expansion into the European and Latin American markets. This expansion reflects the company’s vision to empower hoteliers worldwide, offering them a modern, integrated solution that will redefine their industry. Additionally, the investment will fuel the development of new functionalities, ensuring OTA Sync stays at the forefront of innovation in the ever-evolving hospitality tech landscape.

With offices in Estonia and Serbia, OTA Sync currently boasts over 2,000 satisfied users across 17 countries worldwide. These clients benefit from a suite of four comprehensive solutions: Property Management System, Booking Engine, Channel Manager, and a superior Guest experience app.

In conclusion, OTA Sync’s recent Seed round investment of €1.3 million signifies a remarkable step forward for the hotel tech industry. By offering a comprehensive, all-in-one solution, the company is change the way hotels operate and manage their businesses. As the smart hospitality market continues to grow, OTA Sync is positioned with a mission to make hotel management more efficient and guest experiences more delightful.

Investments from TS Ventures Fund, DSI Group and Wise Guys

We are excited to announce our latest round of investments we have concluded with the TS Ventures Fund, DSI Group of Business Angels and Startup Wise Guys.

Investing in OTA Sync is very important for the growth and placement of software in countries around the world. OTA Sync started developing software in 2018 and until 2020 we worked on collecting information from customers and adapting the software to be tailored to the market. In 2021, we attracted investment from one of the best European accelerators Startup Wise Guys, and the California Expert Fund DOJO.

After the business success in Serbia and Montenegro, a new round of investments was opened, which the OTA Sync team plans to invest in growth in regional markets, through education and promotion of sustainable and modern technologies, to position itself as the most modern and complete solution for hotel and apartment management.

In the coming period, the plan is to launch a support program for all hotels that are eco-certified or turn to sustainable energy sources. As cloud technology is eco-friendly, the entire program aims to provide benefits for the use of our and partner services that operate sustainably.

Since 2020, OTA Sync has had over 1,500 satisfied customers, operates in 14 countries around the world, and some of its clients outside the Balkans are located in the Maldives, Spain, Portugal and Mexico.

When is the right time to change your PMS?

The Property Management System or the reception system plays a major role in the hotel’s business. The reception system provides information on check-in and check-out, room layout, restrictions and availability, and analytics of companies and sales channels. The software saves time and costs, increases the number of reservations, and facilitates communication between the sales and reception sectors. If you are not satisfied with the functioning of the currently integrated PMS in your facility, below we talk about the potential signs that your facility already needs a new PMS.

1. It is not integrated solution

If PMS is not the only solution that successfully integrates with Channel Manager and Booking Engine, the first sign is to change the existing PMS. Cloud technology is a great way to connect that allows hoteliers to successfully do their business from anywhere at any time.

Integrating PMS with various providers offering Channel Manager or Booking Engine, or some additional features needed to run the facility takes a lot of money and time. In addition, it is complicated for your employees and may require more training time than integrated systems.

2. Employees are not happy with the current PMS

If employees are frustrated by the fact that PMS is not functioning as it should, it is also a signal to change the existing system. Namely, if it is too complicated and not efficient or customer support is not available when needed, you may need to contact another provider whose customer experience is better ranked.

The main feature of good PMS is simplicity. A more complicated Property Management System requires a lot of time for employees to adjust, so it is possible for them to perform easy tasks longer. Cloud technology, automation, and mobile applications make it easier to perform tasks.

3. Poor value for money

If you continue to use outdated IT systems, which require physical servers and high costs of investing, maintaining, and using the system, you should definitely focus on finding a new provider. Excessively high price for not so good quality does not pay off over a long period of time.

Before you decide on a new PMS, carefully consider whether the price is a reflection of the quality and vice versa. Since most people first consider the price when making a purchase decision, a lower price is usually a reflection of low quality, but a high price does not necessarily mean top quality. So, choose PMS that is user-friendly, easy to use, and that provides the functions that your facility needs.

4. ROI is not satisfactory

Last on the list, but not the least significant signal for change is the poor ROI of your facility. ROI is a financial metric that is very important for business. Satisfaction of guests is one of the ways to increase ROI, so cloud technology versus on-premise definitely leads to higher revenues and satisfied guests. How?

Automating business, marketing, analytics management, automated guest reports, and all the other features that cloud technology brings, will help increase the productivity and efficiency of your staff by reducing costs. In addition, it not only reduces staff time to perform daily administrative activities but also generates revenue for your business.

Most hoteliers are afraid of switching to the new PMS, which is why they are reluctant to use the existing ones, although they are not satisfied, which can have a negative impact on business. So, if you are at least a little hesitant about the current software, now is the time to change it.

With OTA Sync integrated system: PMS, Channel Manager, and Booking Engine automate your business, save time and money and provide your employees with greater productivity and efficiency!

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OTA Sync: Integration with Stripe

With pleasure we inform you that OTA Sync has been successfully integrated with Stripe. This platform is used to process payments that allow money to be transferred from the client’s bank account to the company’s / facility’s account via card. The focus of Stripe is on eCommerce transactions. OTA Sync clients can use the Stripe payment platform, and some of the key features are:

-Financial reporting

– Mobile Customer Interface

– Authorization

– Consolidated Reports

– Invoice

-And many others


Stripe Payments Features

You can check more on: https://stripe.com/

OTA Sync: Connection with Charge Automation

We are very excited to share with you news about our cooperation with Charge Automation. From now on, you will be in the opportunity to use our Channel Manager and Property Management System integrated with Charge Automation. That automatized system provides payment collection & digital guest experience.

What does it include?

  • Online Check-In for collecting guest information pre-arrival
  • Automate Payment Collection for automating collect deposit, balance, and cancellation fee
  • Upselling for creating guests experience
  • Security Deposit for collecting deposit and damage deposit for hotels
  • Guest Portal which means a customized web page for guests to access arrival instructions, pay reservation balance, security deposit, purchase upsell services & chat.
Image: ChargeAutomation

If you haven’t tried OTA Sync systems, now is the right time to do it!

Start Now Free

OTA Sync: Integration with Guest Joy application

We would like to inform you that OTA Sync has been successfully connected to the Guest Joy app as of today!

Users of the system will have the opportunity to use an application that will improve the guest experience. Integrating our Property Management System and Channel Manager with the Guest Joy application will significantly reduce the time spent at the reception, reduce unnecessary costs and unnecessary administration.

So, in addition to our system, you are also able to use the GuestJoy app!

Sign up today!

Guest Joy contains :

  • Online check-in which facilitates and eliminates unnecessary waiting in line at the reception with faster and easier registration via the mobile application.
  • Upselling to enhance the guest experience through personalized offerings.
  • Feedback is a great way to increase the hotel’s reputation. Ask guests to leave reviews on various sites (such as TripAdvisor), which will make it easier for you to review all your guest reviews.
  • Announcements in the form of a message about important events that are important for their stay.